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FAQ
DO YOU OFFER JUST A LOGO?
WE DO NOT OFFER JUST A LOGO. HAVING JUST A LOGO DESIGN DOES NOT IDENTIFY YOUR BUSINESS. WE OFFER A LOGO BRANDING PACKAGE WHICH IS PERFECT FOR STARTING UP YOUR BUSINESS.
HOW ARE MY FILES SENT AND WHAT FILES DO I RECIEVE?
YOUR FILES WILL BE SENT VIA EMAIL OR VIA EMAIL WITH A ‘WETRANSFER’ LINK. AS THE FILES ARE TOO BIG IN SIZE, WE NEED TO ATTACH YOUR FILES TO A 'WETRANSFER' LINK.
IF YOU NEED ANY HELP SAVING FILES, DROP US A MESSAGE AND WE CAN HELP YOU.
YOU WILL RECEIVE THE FOLLOWING FILES:
PNG, PDF AND SVG. IF YOU NEED ANY OTHER FILES, THIS CAN BE ARRANGED.
WHAT HAPPENS IF I DON’T LIKE MY DESIGN?
IF YOU DON’T LIKE YOUR DESIGN, DON’T WORRY! YOU GET UP TO 4 FREE REVISIONS! AFTER THE 4 FREE CHANGES ARE APPLIED AND YOU ARE STILL NOT HAPPY, A CHARGE OF £25 WILL BE PUT IN PLACE. THIS IS WHY WE ASK FOR AS MUCH INSPIRATION AND DETAIL FROM YOU AS POSSIBLE.
HOW LONG DOES PRINTING TAKE?
ALL OF OUR PRINTING SERVICES HAVE DIFFERENT TIME FRAMES. THE ESTIMATED TIMES YOU SEE BELOW, APPLY AFTER YOUR ARTWORK HAS BEEN APPROVED BY YOURSELF.
STANDARD PRINT
TAKES AROUND 3-12 WORKING DAYS (after the design is complete)
PREMIUM FOIL PRINT
TAKES AROUND 7-16 WORKING DAYS (after the design is complete)
THESE TIMEFRAMES ARE JUST ESTIMATES AND CAN DIFFER. THEY MAY BE WITH YOU EARLIER THAN STATED ABOVE.
IF THESE RUN ANY LONGER THAN THE ESTIMATED TIMES ABOVE, YOU WILL BE CONTACTED.
WHAT IS THE DIFFERENCE BETWEEN STANDARD PRINT AND PREMIUM FOIL PRINT?
STANDARD PRINT IS YOUR DESIGN PRINTED ON HIGH-QUALITY 400GSM PAPER WITH EITHER A MATTE OR GLOSS OVERLAY.
PREMIUM FOIL IS THE BEST PRINTING OPTION. PRINTED ON HIGH-QUALITY VELVET 400GSM PAPER WITH 3D FOILING ADDED TO YOUR DESIGN.
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